Frequently Asked Questions

Which AI assistants does this work with?

Claude Code today — on your machine or at claude.ai/code. Support for Claude chat and Claude Design is planned but not available yet.

Can I upload an image from a plain chat client?

Not yet — uploading a brand-new image currently requires Claude Code, since it needs confirmed local file and network access to work reliably. If you already have an image hosted somewhere (your website, a public Drive link), any assistant can use that URL directly in a campaign — it's specifically hosting a new image that's Claude-Code-only right now.

Do I need to design my own unsubscribe link and mailing-address footer?

No — your assistant builds both into the campaign for you, and will ask for your business's real postal address once, the first time you send. A campaign genuinely can't be sent without them; that's a legal requirement for commercial email, not a Wawai-specific rule.

What happens if I run out of balance mid-campaign?

It can't happen mid-campaign — the whole campaign's cost is decided and charged before anything is sent. If your balance can't cover it, the campaign is rejected upfront with a clear reason, not partially sent.

Is this a CRM?

No. Contact management is deliberately minimal — enough to run a campaign, not a full customer database. If you already keep contacts in Airtable or Google Sheets, connect that instead of migrating everything into Wawai.

Can I use this for one-to-one email or cold outreach?

No — it's built for sending a single campaign to a list of people who've opted in, not individual conversations or unsolicited outreach.

Something's not working — how do I get help?

Ask your assistant to file a support ticket, describing what happened and what you expected instead. That's the fastest way to get a real fix, rather than the issue only living in your chat history.